Ricky 19 Aug, 2021 Review
It wasn't long ago when customers relied on word-of-mouth or referrals to buy something. But today, 90% of customers research and read reviews online before trusting a brand. Thanks to the proliferation of mobile technology, customers from all walks of life can quickly lookup brands online and shar...
Ricky 02 Aug, 2021 Review
These days, most businesses are focused on investing more to improve their customer experience. When customer review is held at the highest regard, collecting their feedback is now more essential than ever. Collecting feedback helps a business owner to get an idea about what the customers think abo...
Ricky 11 Jun, 2021 Review
Reputation management is a vital practice for every business. Irrespective of the sector or the industry, managing and maintaining a perfect reputation is essential for continued sustainment. A good reputation boosts brand value, enhances brand image, spread positive brand awareness and attracts p...
Ricky 22 May, 2021 Review
There is always the chance that you’ll have to deal with an angry customer on social media in any business. The rise in the use of social media worldwide has made it possible for companies to connect directly with their customers. As a result, there will always be some dissatisfied...
