http://bestessays.com.au

 

I was assigned to write an analytical essay on ‘is it time for more gun control in America?’ I selected this topic from the list because I thought it was a safe game: everything was available on the internet, I just had to use them. When I initiated my research, I realized what a mistake I had done. But I had already wasted too much time on thinking; I was left with little time to start fresh with a new topic. So I decided to use essay writing services for the first time. And it was a mixed bag experience for me.

 

As I belong to a Southeast Asian country, I always confront hurdles while following lectures, taking notes in the class, understanding the assignment requirements. Therefore, it becomes difficult for me to cope with program requirements or keep up with the curriculum. Assignment writing adds burden to it, of course. So I decided to try assignment writing services for the first time. Since I did not use any assignment writing services in the past, I was little skeptical about it at first. But one of my friends suggested me a name: bestessays.com.au

 

I went to the internet and bestessays.com.au appeared as the popular search result ranked at the second of the first page. I scanned the homepage very carefully. The design was not much impressive, but what drew my attention was they had dedicated a section for sample essays. It took me little time to check them out. You will not find it tough to extract basic information from this site. In a minute, I was sure that this site could help me. As I was running out of time and I had only one day left for submission, I started chatting with their customer care desk at once.

 

While clicking on the ‘24/7 Live Support’ option, a new window appeared where I was asked to enter details like name, department and initial question. After submitting the short form, the chat window opened. And a customer executive named Henry Chaplin attended me for the moment. Frankly, he was not very capable of answering all my queries. Moreover, he was taking too much time to reply. I asked him about the process of getting essay help service. Sadly, it took me some minutes to understand the whole thing. He then forwarded me the link of the online order form which I was supposed to fill up with specific requirements. It was a long form and needed meticulous details. But I thought it would help them to understand my expectations apparently. The executive assured me that the task would be handled by an expert and delivered to me on time.

 

After finishing filling up the form, I was asked to confirm the order by making the payment. Thank God, they have PayPal that made my transaction secure. But I was not very sure about making the payment before getting the work done. However, they gave me flat 25% discount on my order as I was a first-timer. I was asked to enter a discount code while placing the order and they deduced the final payable amount instantly. Cool, is it not?

 

I was relieved at first. But as the time passed, I was having negative thoughts all over again. What if they don’t deliver complete assignment and I miss the deadline. But fortunately, that did not happen. I received my essay only three hours before the submission. Fortunately, I got time to review the content. Fortunate because the essay was neither formatted nor edited by the writer. I had to make efforts to place the title on the page, maintain a margin and double-space between sentences. I went through the written content and found a few grammatical errors and syntax mistakes in the copy. I was lucky that I saw it first before submitting it. I will not give marks to bestessays.com.au for quality. The essay I received was average in quality, and did not reflect any expertise.

 

One thing I want to add to the list of things that disappoint me is that they promote no medium to contact the experts directly. I personally wanted to talk to the writer to make him/her understand what writing style I usually follow. But the saving grace was they delivered the order on time, and that gave me time to review the essay. I am not good with grammar, but I did what I could while proofreading and editing the copy. To exclude any chances of plagiarism, I ran the copy under a plagiarism detector that came out almost clean. It had 1 percent plagiarism that was modified by me. The overall experience with bestessays.com.au was much of satisfactory. But I must say they saved the day for me. When I was clueless about my assignment, they gave me confidence that the task would be accomplished without much of an effort from my side. But quality does matter after all. Bestessays.com.au was not a success when it comes to providing quality assignment help.

 

A few things I think bestessays.com.au can do to improve their user experience is that have to provide proper training to their customer executives. What I noticed was they lacked promptness and required knowledge. Although I appreciate the fact that they are easy to contact, many students do not feel confident placing an order or talking to someone who lacks knowledge. Besides the customer support system, they also should revise their quality check policies. In my opinion, they should hire more knowledgeable and qualified experts who boast good writing skills. It will be great if they implement these suggestions in their operations.

 

Here are my ratings on the following parameters:

 

• • Quality: 1.5/5

 

• • Price: 3.5/5

 

• • Customer support: 4/5

 

• • Delivery time: 3.5/5

 

I would like to give bestessays.com.au an average marks (3.5 on 5) for not meeting the quality requirements at times. But facilities like customer-friendly support, on-time delivery and discount deals had me in. I would give them 5 on 5 if the quality was good. I would not recommend it to anyone, but if you are in dire need of urgent assignment help, this company can help you out.