I’m writing this review to shed light on my experience with Trueassignmenthelp.co.uk. I’m studying MBA from the Sheffield University in the UK, and I’m currently in the final year of my program. It was during the first year of my MBA program when I opted for the assistance of this academic website. Now, anyone who has studied MBA would know how hectic the course can be. To top it off, I was working part-time. After a point, the pressure got unbearable for me, and that prompted me to seek academic help. Now, let me give you an elaborate review on whether the service is reliable or not.
Figure 1, Trueassignmenthelp.co.uk
When I visited the website of Trueassignmenthelp.co.uk, I noticed that they claim to offer a wide range of services. So, that led me to believe that I could delegate multiple assignments to the website. Now, I had to prepare an assignment on market research and a detailed case study. Since I had already made up my mind to delegate my tasks to them, I called their customer care, and that's when they told me that they wouldn't be able to prepare the case study, even though they would prepare the other assignment.
This was when it struck me that their claim to provide a variety of assignment services could be fake. But I proceeded with them anyway because I thought getting one assignment done would still be of great help.
For someone who is completely new to such academic writing services, their pricing structure might come across as a little too confusing. Their pricing packages are basically divided into three categories, basic standard (equivalent to 2:2), premium standard (equivalent to 2:1), and platinum standard (equivalent to the first-class standard). Since I was confused about the prices myself, I asked for a little clarity from the customer service, which, to my amazement, they failed to provide.
What also seemed a little odd to me was that they didn’t offer the facility to calculate the overall price of an assignment. Since I was new to such academic writing services, I thought that the prices are supposed to be high. But the quality of assignments that the writers produced in comparison to the price they charge is absolutely not worth it. Basically, I paid a hefty price for nothing.
Talking of discounts, even though the website mentioned that you could “save up to 50%” I didn’t receive any such privileges. In fact, I was charged extra for bibliography pages. So, now I know that their claim of being reasonable is not legit.
Also, even though they offer unlimited revisions facility, they don't have a proper money refund policy, which is absolutely disappointing.
When I was placing the order, the customer support team had informed me that I would get my assignment before the specified deadline. But that is far from true. Two days before the deadline that I’d set, I received a call from the customer support team, informing me about the extension of the deadline. This happened twice, and I received the assignment 4 days after the actual time. So, needless to say, I was absolutely dissatisfied with their delivery.
What’s more, I was not informed about the status of my task on a timely basis. Trueassignmenthelp.co.uk is not at all professional or transparent when it comes to the delivery of assignments.
This was possibly the most disappointing aspect of the assignment writing company. When I ordered my assignment, I clearly mentioned my requirements in the order form, and even provided them with some resources that I had found in my university department. But when I received the assignment, I was really taken aback, because I discovered that most of my requirements had not been followed. This occurred even after they asked for a deadline extension.
Also, I found that there aren’t enough references used to prepare the papers, at least not enough for an MBA level assignment. It made me think that they probably haven’t conducted proper research on the paper.
Needless to say, the quality of their assignments have disappointed me and made me think that the company is nothing but a fraud.
All things considered, customer service is the only aspect which has really impressed me. The customer care executives were always there to listen to me whenever I had a query or a grievance. They were extremely polite, even when they couldn’t provide me with the right information. Also, I got a really fast response on their live chat facility. I am glad to say that these professionals are really well-trained.
Here are the ratings that I've given for their services based on their services:
Availability of services: 2/5
Pricing and discounts: 2/5
Delivery of tasks: 2.5/5
Quality of assignments: 1/5
Customer service: 3.5/5
For me, ordering an assignment from Trueassignmenthep.co.uk was nothing less than an ordeal. I can only give the website a 2 out 5 rating for their services. So, if you want to seek an assignment service, I ask you not to consider Trueassignmenthep.co.uk.
Trueassignmenthelp is not a trustworthy writing service company at all. They will make all these promises but later show you the true colour. Their customer executive team was super rude when I inquired about the progress of the work. The quality of the work was extremely poor.
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